Frequently Asked Questions (FAQ)

1. What products do you offer?
At Marche Elite, we offer a wide selection of women's fashion products, including:

  • Women's Shoes: Various styles for all occasions.
  • Women's Bags: Elegance and functionality in every piece.
  • Women's Clothing: Clothing that combines comfort and style.
  • Semi-Feminine Jewelry: Unique accessories to complete your look.
  • Dresses for women
  • Women's hat
  • Dream Christmas Decoration

2. What are the delivery times?

  • Delivery Time: All our products have a delivery time of 4-8 days after payment confirmation.
  • Order Preparation Time: We prepare your order in 24 to 48 hours to ensure that you receive your products as quickly as possible.

3. How does the product warranty work?
At Marche Elite, all our products come with a 30-day warranty. This means that if you are not completely satisfied with your purchase, you can contact us to resolve any issues, whether it is an exchange or a return.

4. What is the return policy?
If you are not satisfied with your order, we have an easy and transparent return policy:

  • You can request a return within 14 days of receiving your order.
  • Products must be in their original condition, with tags and packaging intact.
  • To initiate the return process, simply contact us via email at support@marcheelite.com .

5. How secure is my information when purchasing on the site?
The security of your data is our priority. We use advanced security technologies, such as encryption, to protect your personal and financial information. In addition, all payments are processed by trusted payment providers, ensuring that your information always remains secure.

6. What payment methods do you accept?
We accept a variety of payment methods for your convenience, including major credit cards. All payments must be made at the time of purchase, ensuring a quick and hassle-free shopping experience.

7. How can I contact customer service?
If you have any questions or need assistance placing your order or any questions related to an existing order, please contact our Customer Service Team:

  • Email: support @ marcheelite.com
    We are available to assist you and ensure you have the best possible experience purchasing from us.

8. Why should I choose Marche Elite?

  • Original Products: We work only with high quality and 100% original products.
  • Customer Service: Our team is always ready to help, ensuring your questions are answered quickly.
  • Easy Returns: We offer a simplified return policy so you can buy with confidence.
  • Fast Delivery: With fast delivery times, you will receive your products on time.
  • Style and Variety: Our selection of women's fashion caters to all tastes and styles, allowing you to find exactly what you need.